Terms & Conditions

Please read the following Terms and Conditions of use and Disclaimer carefully before using this website.

By using this Site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. SARL BON APPETIT reserves the right, at any time, to modify, alter or update these terms of use, and you agree to be bound by such modifications, alterations or updates on subsequent visits.

BON APPETIT accepts a range of credit cards, debit cards and PayPal and uses a secure payment system.

If you are unable to come on holiday for any reason, please notify us at info@bonappetitalpes.com and we will refund you forthwith.

Prices and Ordering
The placing of a product on this site is an invitation to accept offers for products and is not an offer to sell at this listed price. All orders for products are offers to purchase and are subject to acceptance by SARL BON APPETIT. Acceptance takes place when SARL BON APPETIT sends you confirmation by email to this effect, regardless of whether you receive it or not, but only on the condition that SARL BON APPETIT may subsequently not be able to ship the items, or may decide on reasonable grounds not to do so. Such reasons may include (but are not limited to) safety concerns, product availability, or for the reason that the product ordered has been listed for sale at an incorrect price due to typographical error or other error in pricing information. In any event, please check the details in our confirmation email on receipt and notify us immediately if any amendments need to be made. Price and availability information is subject to change without notice.

SARL BON APPETIT reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further and better information to enable it to evaluate and/or process the order.

All food orders are delivered via a SARL BON APPETIT delivery service. We advise you to ensure somebody be present at the delivery address. Goods will not be left at the delivery address if there is no one to receive them, unless alternative arrangements have been made with SARL BON APPETIT.
As soon as the goods are delivered they become your responsibility. Without prejudice to the statutory rights afforded to consumers under French law, SARL BON APPETIT accepts no liability for any failure to deliver products where this results from its inability to do so or its decision on reasonable grounds not to do so, provided that it takes all reasonable steps to notify you within 7 days of order placement that products will not be shipped as ordered. In such cases, SARL BON APPETIT will not process any payment or will immediately refund any payment made in full.

Please note that we can only deliver in resorts mentioned on website.

Items purchased may be subject to TVA at the standard prevailing rate.

Title and Risk
We retain ownership of any products ordered until we have received full payment for such products.

Food Returns
You must notify us of any shortages, damages, defect in quality or conditions of the product or failure of the product to correspond with the specification within a reasonable period of time. We would normally expect to receive such response within three (2) days of the date of delivery. Failure to notify us within the reasonable time period will result in the loss of your right to reject the goods and your right to have the defects remedied subject to our absolute discretion. Your statutory rights are not affected.

It is essential that your order be returned in the original packaging together with a brief description on the nature of the complaint returned to the delivering distributor. All labels must still be in place. Any return not complying with these terms may be rejected.

Disclaimers and Limitation to SARL BON APPETIT Liability for the Site
SARL BON APPETIT provides the Site and its contents ‘as seen’ and makes no representations or warranties, either express or implied, of any kind with respect to the Site, its operation, content, information, or materials. In addition, SARL BON APPETIT does not warrant that the information accessible via this Site is accurate, complete or current. SARL BON APPETIT disclaims all warranties, express or implied, of any kind with respect to the Site or its use, including but not limited to satisfactory quality and fitness for a particular purpose. You agree that SARL BON APPETIT, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation, direct, indirect, compensatory, special, incidental, punitive and consequential.

We are not liable for the supply of any third-party products and the terms and conditions of the supply of third party products are subject to the relevant suppliers’ terms and conditions. Goods that are supplied directly from third party sites are clearly marked accordingly on the website and SARL BON APPETIT merely act as agents for such third parties in supplying their goods.

Any third-party goods purchased over the Site are at all times subject to the warranty provided with such goods in relation to which we have no liability to you.

Our liability to you is at all times limited to the cost of the products supplied and does not at any time include any indirect loss or loss of profit.

Governing Law
Any contract made between you and SARL BON APPETIT is deemed to have been concluded in France and will be interpreted, construed and enforced in all respects in accordance with the laws of France and you and SARL BON APPETITI irrevocably submit to the non-exclusive jurisdiction of France.

External Sites
This Site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the “external sites”). SARL BON APPETIT is not responsible for the availability of, or the content located on or through any external site, nor for any transactions between you and such sites (including as to ‘personal data’, confidential information, or purchases of goods or services). [You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links, content or transactions].

All rights in the site design, text, graphics and other content, interfaces and the selection and arrangements thereof, underlying source code, software (including applets) and all other material on this Site belong to SARL BON APPETIT or its licensors. All rights are reserved save as set out below. Permission is granted to electronically copy and to print hard copy portions of this Site for the sole purpose of placing an order with SARL BON APPETIT. Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution or republication, without prior written permission of SARL BON APPETIT is strictly prohibited.
You acknowledge that you have no rights in respect of any of the Intellectual Property (including but not limited to any means any copyright works, inventions, domain names, patents, web-rights, online rights, registered design, trademark, confidential information, know-how, show-how or other industrial or intellectual property right registered or unregistered) of SARL BON APPETIT in respect of any of SARL BON APPETIT products or those of its suppliers (collectively the ‘Products’). You agree not to reproduce or cause to have reproduced any of BON APPETIT Products or designs.

All trademarks, service marks and trade names (collectively the “Marks”) are proprietary to SARL BON APPETIT or other respective owners that have granted SARL BON APPETIT the right and license to use such marks.

SARL BON APPETIT offers secure PAYPAL ordering which means that you can pay with total peace of mind about safety and security. The use of email or other communication methods may not be secure and we recommend against sending information otherwise than directly through our Site.
At SARL BON APPETIT we are committed to protecting your privacy. We use the information we collect about you to process the orders you submit to us and to provide you with a more personal shopping experience. Please see our Privacy Policy page for more details.

Force Majeure
Our performance of any part of a contract with you is subject to variation or cancellation and the grant of an extension of time from any cause arising from an act of God, war, strikes, lock-outs, flood, drought or other cause of any nature whatsoever beyond our control or owing to inability and time to procure materials, labour or any articles at all and you agree to accept increased prices for the products due to any of the aforesaid reasons. In all circumstances time is not of the essence of the contract.

Discounts, Promotions and Competitions:
General Terms and Conditions for discounts, promotions and competitions:
– SARL BON APPETIT reserves the right to terminate any discounts, promotion or competition at any time and without prior notice.
– Any personal data that is collected as part of any discount, promotion or competition will be processed in accordance with our privacy policy.
– SARL BON APPETIT reserves the right to alter or amend applicable terms and conditions at any time and without prior notice.
– SARL BON APPETIT decision is final and binding in all matters relating to any discount, promotion or competition.
– Using false details to claim or enter any discount, promotion or competition will result in the discount or promotion becoming nonredeemable or the competition entry void.
– To redeem or enter any discount, promotion or competition, all vouchers or entries must be submitted by the mediums stated in the corresponding terms and conditions. Any vouchers or entries submitted via other mediums will not be accepted and will be deemed void.
– Only one discount or promotion is redeemable at any one time and cannot be used in conjunction with any other offer.
– Discounts and promotions must be used at time of order and cannot be used or applied after this point.
– All discounts and promotions are not applied to any applicable delivery charge unless otherwise stated. Any discount or promotion that reduces an order value to below that of the free delivery threshold will result in a delivery charge being applied.
– Product exclusions may apply to discounts or promotions.
– By redeeming a discount or promotion or entering a competition you are agreeing to these and any other corresponding terms and conditions.
– The promoter is SARL BON APPETIT, 187 Route de Secouen d’en Bas, 74340, Samoens- Specific discount, promotion terms and conditions are also applicable.
– By entering the Competition, you accept that we may retain your personal information for promotional and marketing purposes. We will process your personal information in accordance with the Data Protection Act 1998. For further information about how we use your personal data, please see our Privacy Policy.
– Minimum order values may apply. For terms specific to your voucher please contact your local branch.
– All promotions and discounts are subject to start and finish dates. No discounts or competition entrees will be processed after the stated closing date.
– Offers and discounts may be applicable to specific product categories and no discounts will be processed for categories outside of those stated.
– Selected discounts and promotions are non-transferable, and can be redeemed only by the original recipient.
– Discounts and promotions are only redeemable by the original recipient, if applicable.

Our Company Details
187 Route de Secouen d’en Bas
Haute Savoie